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UX Researcher

UX Researcher

Full-Time | Product Design | Boston, MA 

GasBuddy is looking for a UX researcher to join a team dedicated to providing the ultimate experience for our members. You will be studying the UX/UI impact of our products on our GasBuddies and our brand. You will use your communication and planning skills to reach out to a network of millions and you will see your results influence the direction of our products and, ultimately, GasBuddy.  

The right candidates will be excellent communicators, knowledgeable about UX/UI design, passionate about understanding user behavior, comfortable in a fast moving organization, excited to collaborate, and focused on impacting GasBuddy’s customers.

Responsibilities

  • Conduct and analyze user behavior through online experiments, usability tests, and surveys
  • Plan and execute usability studies, including remote and in-person studies
  • Produce wireframes and prototypes for testing
  • Collect and analyze usability feedback from alpha and beta testing communities, and content in beta forums
  • Work cross-functionally with designers, product managers, and engineers to prioritize research opportunities
  • Deliver compelling usability insights to the product, design, and marketing teams
  • Design and perform A/B testing in collaboration with product design team

Requirements

  • 1+ years of professional experience
  • BA/BS or equivalent work experience
  • Facility with spreadsheet and presentation software (e.g., Microsoft Excel, PowerPoint)
  • Superb communication skills and facility with in-person, telephone, email, and social communications channels
  • Must love talking to people and asking them questions
  • A self starter who requires minimal guidance

GasBuddy is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

 

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